Refund Policy operates under the state and federal laws that are applicable to all online drugstores. Any prescription medications, once dispatched, will not be taken back through exchange or returns. We do not restock medicines that have been sold. The customer is eligible to receive a refund only if the package was received in a damaged condition or not delivered on time. In such cases, we will reship the order free of charge. The refund will be provided only if we do not have stock for the re-shipment. Contact us through the customer care line for any clarifications regarding our refund policy.